Frequently Asked Questions

When will I receive my order?

We ship out orders within 1–2 business days from our warehouse. Once your order is on its way, you’ll receive a tracking link via email. Delivery times vary based on your location, but most orders arrive within 3–7 business days.

What does one size fit most mean?

Our signature grip socks and everyday socks are designed with stretch and compression to comfortably fit most feet from Women’s size 6–11 (US) and Men's 7-11 (US). The fabric adapts to a range of foot shapes while maintaining a secure and supportive feel.

Can I wash my socks in the machine?

Yes! We recommend machine washing cold and laying flat to dry. Avoid bleach and fabric softeners to preserve the grip and fabric integrity.

Are your socks for men too?

Yes! While our sizing is generally based on women’s shoe sizes, many of our styles also fit men with shoe sizes up to Men’s 11 (US). You can see some of our men's socks and apparel HERE.

How do I edit my shipping address?

If you need to update your shipping address after placing an order, please contact us ASAP at info@luckyhoney.nyc. If your order hasn’t shipped yet, we’ll do our best to make the change. Once an order is in transit, we’re unable to reroute it.

Do you ship internationally?

Yes, we do! Lucky Honey ships worldwide. International shipping rates are calculated at checkout based on your location. Please note that delivery times may vary, and international customers are responsible for any customs duties or import taxes.

How do I do a return or exchange?

We want you to love your Lucky Honey purchase. If something’s not quite right, email us at info@luckyhoney.nyc within 14 days of receiving your order. If your item is eligible, we’ll send you a prepaid return label. Once we receive and inspect the item, your refund will be processed within 5 business days.

For full details, visit our Return Policy.

How do I become a wholesaler?

To create your account, please head over to our dedicated wholesale site: wholesale.luckyhoney.nyc to shop directly. It’s quick, easy, and perfect for studios, boutiques, and bulk buyers.

How do I work with you on a private label sock or apparel line?

We offer private label and custom design services for grip socks, everyday socks, activewear, and apparel. Whether you’re building out a retail line, launching merch for your brand, or outfitting your studio, we make the process easy and premium. Visit our Private Label Inquiry Page or email us at info@luckyhoney.nyc to tell us more about your vision—we’d love to collaborate!